Warranty Information
Warranty Information
At Seek & Ramble, we stand by the quality of our furniture. We offer a 2-year manufacturing warranty against manufacturing defects, ensuring that you can shop with confidence.
What’s Covered?
Our 2-year manufacturing warranty covers defects in materials and workmanship under normal household use. This includes structural integrity issues or faults that arise due to a manufacturing defect.
What’s Not Covered?
Our warranty does not cover:
• General wear and tear from normal use
• Fading, fabric pilling, or natural variations in materials (these are considered part of normal wear and tear, not defects)
• Damage from misuse, improper assembly, neglect, or modifications
• Commercial or outdoor use
Warranty Claims
If you believe your item has a manufacturing defect, please contact our customer service team with:
• Your order number
• A description of the issue
• Clear photos of the defect
We will assess the claim and, if approved, offer a replacement, repair, or refund as appropriate.
For any questions, feel free to reach out to us—we’re here to help!